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color: #FFFFFF !important;
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width: 90% !important;
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.with-media-queries .csat-btn {
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.with-media-queries .tot-footer-component img {
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<tbody style="box-sizing: border-box;">
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<td class="tr-text-wrapper" style="box-sizing: border-box;">
<div class="target-div" style="box-sizing: border-box; padding: 0.05px;" id="mce_12"><p style="box-sizing: border-box; margin: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="box-sizing: border-box; font-size: 14px; font-family: helvetica, arial, sans-serif; color: #000000;">Dear Valued Customer,</span></p>
<div style="box-sizing: border-box;">
<div style="box-sizing: border-box;">
<div style="box-sizing: border-box;">
<p style="box-sizing: border-box;"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px; color: #000000;"><span style="box-sizing: border-box; font-weight: 400;">Whether it's new products and features or courses that teach you to use Zoom better, we are constantly evolving to improve your experience. To help keep you up to date, we have summarized some key new things you should know below. </span><span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;"><a target="_blank" style="text-decoration: none" href="https://customer-success-links.totango.co/ss/c/Nwg8d9KcYKfIQFuVu4Kk6zM1FEKxC_b-Pb8vN7thKvs/3qy/_ah_OLZNTqq-pE10gB_QOw/h0/onaj6H-nDBQ9fuX4ZBGx0VOVd5ewcg-lCzGfIR0xOuA"><span style="box-sizing: border-box; text-decoration: underline; color: #0b5cff;"><strong style="box-sizing: border-box;">Download</strong></span></a></span><span style="box-sizing: border-box; font-weight: 400;"> the latest version of the Zoom desktop client to access all these features and more. </span></span></p>
<p style="box-sizing: border-box;"><span style="box-sizing: border-box; font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 14px; color: #000000;">For more resources to help you stay up to date, check out: </span></p>
<ul style="box-sizing: border-box;">
<li style="box-sizing: border-box; font-weight: 400;" aria-level="1"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px; color: #000000;"><span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;"><a target="_blank" style="text-decoration: none" href="https://customer-success-links.totango.co/ss/c/DZmm0SdFoaR4ALYMXvLUmORUm5MATZEpM12vKLSOHbQuuy2drcijo22c-CfVwv2pteU1L8CeSMPslMjbofpxxQoAw1ZJR0Xo0dsC55-NSWg/3qy/_ah_OLZNTqq-pE10gB_QOw/h1/NH895YnQMErPNfiZMHNX8WC4gFdl1KywqxhTJ6Tp4So"><span style="box-sizing: border-box; text-decoration: underline; color: #0b5cff;"><strong style="box-sizing: border-box;">Preview notes</strong></span></a></span><span style="box-sizing: border-box; font-weight: 400;"> <span style="box-sizing: border-box; font-size: 14px;"><span style="box-sizing: border-box; font-weight: 400; color: #000000;">–</span></span> A list of upcoming features. This page is only available to Zoom account owners and admins, and you will be required to sign in to view them.</span></span></li>
<li style="box-sizing: border-box; font-weight: 400;" aria-level="1"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px; color: #000000;"><span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;"><a target="_blank" style="text-decoration: none" href="https://customer-success-links.totango.co/ss/c/DZmm0SdFoaR4ALYMXvLUmORUm5MATZEpM12vKLSOHbQuuy2drcijo22c-CfVwv2pJFmG7P6u6DCQpsC05UXPLZ1DTJn_bkdx1MpN9LPgS_rydeWmg6MUc87o6hHkAgmb/3qy/_ah_OLZNTqq-pE10gB_QOw/h2/B0nzjIU8mE3SHQcR8vwogc_UnxxzOfuvJH_yTB2P7Qc"><span style="box-sizing: border-box; text-decoration: underline; color: #0b5cff;"><strong style="box-sizing: border-box;">Release notes</strong></span></a></span><span style="box-sizing: border-box; font-weight: 400;"> <span style="box-sizing: border-box; font-size: 14px;"><span style="box-sizing: border-box; font-weight: 400; color: #000000;">–</span></span> A complete list of past releases across the Zoom platform. </span></span></li>
</ul>
<p style="box-sizing: border-box;"><span style="box-sizing: border-box; font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 14px; color: #000000;">If you have questions about the features and announcements outlined below, please reply directly to this email.</span></p>
<p style="box-sizing: border-box; text-align: center;"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif;"><span style="box-sizing: border-box; font-size: 14px;"><strong style="box-sizing: border-box;"><em style="box-sizing: border-box;">Upcoming Events</em></strong></span></span></p>
<ul style="box-sizing: border-box;">
<li style="box-sizing: border-box; text-align: left;"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif;"><span style="box-sizing: border-box; font-size: 14px;"><strong style="box-sizing: border-box;"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px;"><span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;"><a target="_blank" style="text-decoration: none" href="https://customer-success-links.totango.co/ss/c/0g4kRFMYU9N0WkVBkTYNr8KShVuQKzDeOHvPArJH76uNnhS4yQqZFKQ2FisHpzHVsfzJNvXlb7qjEgUJaOgF5gnwe9PVpDwXfYQp29do2pFKn1uXj-thmaa0RHARpEHTfKVnn3T59txr4ffwEvFqUdfleXv7LgNFwaHdvLAs7NUKLkOQVya-wsRm6joOMRXfhZDGCOJJX55KRPE1tK2puw/3qy/_ah_OLZNTqq-pE10gB_QOw/h3/zH_yOeyrMVZq6ctlDsu27Yz0Jd70-qtjD1LP1eGRT2c"><span style="box-sizing: border-box; text-decoration: underline; color: #0b5cff;"><strong style="box-sizing: border-box;">There's still time to register for Zoomtopia</strong></span></a></span><strong style="box-sizing: border-box;">!</strong><span style="box-sizing: border-box; font-weight: 400;"> Join us virtually for our annual celebration of our users on </span><strong style="box-sizing: border-box;">Tuesday, November 8</strong><span style="box-sizing: border-box; font-weight: 400;">, and </span><strong style="box-sizing: border-box;">Wednesday, November 9,</strong><span style="box-sizing: border-box; font-weight: 400;"> and “explore new dimensions” with Zoom. We look forward to having you at our </span><span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;"><a target="_blank" style="text-decoration: none" href="https://customer-success-links.totango.co/ss/c/yHx4KoTdiWVJQQ6OoakS1tEu9aLYP17AKbTxsvm6pUXhSYwW77Yfzy45dB85eASNw5UUiDIu9oDmsPElYG9_bw/3qy/_ah_OLZNTqq-pE10gB_QOw/h4/QdFagNAOjVW7BS8uUjVnk10w-KG9KQ7vlWPspaneCG8"><span style="box-sizing: border-box; text-decoration: underline; color: #0b5cff;"><strong style="box-sizing: border-box;">most anticipated event of the year</strong></span></a></span><span style="box-sizing: border-box; font-weight: 400;">!</span></span></strong></span></span></li>
</ul>
<p style="box-sizing: border-box; text-align: center;"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px; color: #000000;"><strong style="box-sizing: border-box;"><em style="box-sizing: border-box;">Zoom Learning Center Updates</em></strong></span></p>
<ul style="box-sizing: border-box;">
<li style="box-sizing: border-box;"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px;"><strong style="box-sizing: border-box;">Preferred Platform Language</strong><span style="box-sizing: border-box; font-weight: 400;"> <span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px; color: #000000;"><span style="box-sizing: border-box; font-size: 14px;"><span style="box-sizing: border-box; font-weight: 400; color: #000000;">–</span></span></span> The Zoom Learning Center is a free educational platform designed to help users get the most out of Zoom anytime, anywhere, in a way that works for them. And for easier navigation, users can now select their preferred language from the tile in the upper right corner of the</span><span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;"><a target="_blank" style="text-decoration: none" href="https://customer-success-links.totango.co/ss/c/dQLf2Qgwq682ebCvrufK164Fq4mA169C6mN1k-VY2pibfkJi_Kz5nGSbEKbBmVSK/3qy/_ah_OLZNTqq-pE10gB_QOw/h5/8eHjD2b8TpEH_eiFLQKtR1YSNb_RjiAi26MAM7dHJ_U"><span style="box-sizing: border-box; text-decoration: underline; color: #0b5cff;"><strong style="box-sizing: border-box;"> Zoom Learning Center homepage</strong></span></a></span><span style="box-sizing: border-box; font-weight: 400;"> to be used across the learning platform.</span></span></li>
<li style="box-sizing: border-box; font-weight: 400;" aria-level="1"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px;"><strong style="box-sizing: border-box;">Learning in Additional Languages</strong><span style="box-sizing: border-box; font-weight: 400;"> <span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px; color: #000000;"><span style="box-sizing: border-box; font-size: 14px;"><span style="box-sizing: border-box; font-weight: 400; color: #000000;">–</span></span></span> Already serving learners in</span><span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;"><a target="_blank" style="text-decoration: none" href="https://customer-success-links.totango.co/ss/c/dQLf2Qgwq682ebCvrufK164Fq4mA169C6mN1k-VY2pheeVeuhaaUXbEPFUZyx0xnfXcOOkor5_VXOtDR5lwEng/3qy/_ah_OLZNTqq-pE10gB_QOw/h6/WdYrIfMdmD7kOx3m0zx02LxjVXY3gjhO1T5185E3Xu8"><span style="box-sizing: border-box; text-decoration: underline; color: #0b5cff;"><strong style="box-sizing: border-box;"> English</strong></span></a></span><span style="box-sizing: border-box; font-weight: 400;">,</span><span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;"><a target="_blank" style="text-decoration: none" href="https://customer-success-links.totango.co/ss/c/dQLf2Qgwq682ebCvrufK164Fq4mA169C6mN1k-VY2phCdY9gxzYwZPlcNLyxNehgn50rqpzBApfwqXj22m-_Rw/3qy/_ah_OLZNTqq-pE10gB_QOw/h7/OqBADYTFyw9A1U_-UwWkadv50ondLkzjdDPpn6NgnMA"><span style="box-sizing: border-box; text-decoration: underline; color: #0b5cff;"><strong style="box-sizing: border-box;"> Spanish</strong></span></a></span><span style="box-sizing: border-box; font-weight: 400;">,</span><span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;"><a target="_blank" style="text-decoration: none" href="https://customer-success-links.totango.co/ss/c/dQLf2Qgwq682ebCvrufK164Fq4mA169C6mN1k-VY2pjvaHrRxCpYji8DPzDijeh3RcEdQy13O1lAfDpPHmRPGg/3qy/_ah_OLZNTqq-pE10gB_QOw/h8/5PgWloKDfY4J73h0j0-f-UCldOLubK5wrzi5jmG0V-s"><span style="box-sizing: border-box; text-decoration: underline; color: #0b5cff;"><strong style="box-sizing: border-box;"> German</strong></span></a></span><span style="box-sizing: border-box; font-weight: 400;">, and</span><span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;"><a target="_blank" style="text-decoration: none" href="https://customer-success-links.totango.co/ss/c/dQLf2Qgwq682ebCvrufK164Fq4mA169C6mN1k-VY2pgK4MfpK6YMaf8R5wj7CgWqx-VLQuQeoDA3G1jvvXhTPg/3qy/_ah_OLZNTqq-pE10gB_QOw/h9/S0PDBW0B0bAkzhjhrsCI1FryU4ZSJVwzdu0asTEr6ek"><span style="box-sizing: border-box; text-decoration: underline; color: #0b5cff;"><strong style="box-sizing: border-box;"> Japanese</strong></span></a></span><span style="box-sizing: border-box; font-weight: 400;">, we’ve recently released our most popular product and administration courses in four additional languages:</span><span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;"><a target="_blank" style="text-decoration: none" href="https://customer-success-links.totango.co/ss/c/dQLf2Qgwq682ebCvrufK164Fq4mA169C6mN1k-VY2pgvv1J91m8v2sRW1mJmOF21_XF2mOXWi6Ir4CRBEzdJsg/3qy/_ah_OLZNTqq-pE10gB_QOw/h10/8SsPMwgiAmx98ySBvBW2JVScIyxU1QBQsqKO3BKlznI"><span style="box-sizing: border-box; text-decoration: underline; color: #0b5cff;"><strong style="box-sizing: border-box;"> French</strong></span></a></span><span style="box-sizing: border-box; font-weight: 400;">,</span><span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;"><a target="_blank" style="text-decoration: none" href="https://customer-success-links.totango.co/ss/c/dQLf2Qgwq682ebCvrufK164Fq4mA169C6mN1k-VY2pjO_n44BXWI6rrDC2NVJh5JgPx1PxF4OulofMsiZfBIgg/3qy/_ah_OLZNTqq-pE10gB_QOw/h11/OjQonXZTRL_Pqn-MlKDWdJaJQ45O7FDZ2iIhsSOgKxA"><span style="box-sizing: border-box; text-decoration: underline; color: #0b5cff;"><strong style="box-sizing: border-box;"> Italian</strong></span></a></span><span style="box-sizing: border-box; font-weight: 400;">,</span><span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;"><a target="_blank" style="text-decoration: none" href="https://customer-success-links.totango.co/ss/c/dQLf2Qgwq682ebCvrufK164Fq4mA169C6mN1k-VY2pjVcc2oxqgkejo4qXFIqhEkDZbnLmpehW_7EiaZToBtsg/3qy/_ah_OLZNTqq-pE10gB_QOw/h12/EVZMYNZSxurcfBzOVrkeE04-yqtRovOFue8BZku0kuA"><span style="box-sizing: border-box; text-decoration: underline; color: #0b5cff;"><strong style="box-sizing: border-box;"> Portuguese</strong></span></a></span><span style="box-sizing: border-box; font-weight: 400;">, and</span><span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;"><a target="_blank" style="text-decoration: none" href="https://customer-success-links.totango.co/ss/c/dQLf2Qgwq682ebCvrufK164Fq4mA169C6mN1k-VY2pieMIGgQy1qOBwXGsr0CbzooVx4Q5DwgvPEnIWX-JGrOg/3qy/_ah_OLZNTqq-pE10gB_QOw/h13/gkwheQYbLV6BeQaJvpFhda_6t9NaT830OMsRPdZrEy4"><span style="box-sizing: border-box; text-decoration: underline; color: #0b5cff;"><strong style="box-sizing: border-box;"> Korean</strong></span></a></span><span style="box-sizing: border-box; font-weight: 400;"><span style="box-sizing: border-box; font-weight: 400;">! </span></span></span>
<p style="box-sizing: border-box;"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px;"><span style="box-sizing: border-box; font-weight: 400;">Visit the</span><span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;"><a target="_blank" style="text-decoration: none" href="https://customer-success-links.totango.co/ss/c/dQLf2Qgwq682ebCvrufK164Fq4mA169C6mN1k-VY2pibfkJi_Kz5nGSbEKbBmVSK/3qy/_ah_OLZNTqq-pE10gB_QOw/h14/o4-ulzoZp-reWgDywoHmm96BFvJwAwiXBGQ40VqBk58"><span style="box-sizing: border-box; text-decoration: underline;"><span style="box-sizing: border-box; color: #0b5cff; text-decoration: underline;"><strong style="box-sizing: border-box;"> Zoom Learning Center</strong></span></span></a></span><span style="box-sizing: border-box; font-weight: 400;"> today and enjoy courses in new global languages. Look for additional courses and languages as we continue to expand our catalog. And as always, you can view any of our</span><span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;"><a target="_blank" style="text-decoration: none" href="https://customer-success-links.totango.co/ss/c/dQLf2Qgwq682ebCvrufK164Fq4mA169C6mN1k-VY2pgH49ZhclZPR6gsGT2Pu5DR4bBrK8mWPT4KBb-iLxF6Ug/3qy/_ah_OLZNTqq-pE10gB_QOw/h15/nYLbxeF1zK6Tg_e_z8En5bcQJh4qOgjuE4JrtZxefXE"><span style="box-sizing: border-box; text-decoration: underline; color: #0b5cff;"><strong style="box-sizing: border-box;"> Show Me videos</strong></span></a></span><span style="box-sizing: border-box; font-weight: 400;"> with closed captions in hundreds of languages!</span></span></p>
</li>
</ul>
<p style="box-sizing: border-box; text-align: center;"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px; color: #000000;"><strong style="box-sizing: border-box;"><em style="box-sizing: border-box;">Key Highlights from Zoom’s October Releases </em></strong></span></p>
<p style="box-sizing: border-box;"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px; color: #000000;"><strong style="box-sizing: border-box;">Updates to </strong><span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;"><a target="_blank" style="text-decoration: none" href="https://customer-success-links.totango.co/ss/c/DZmm0SdFoaR4ALYMXvLUmORUm5MATZEpM12vKLSOHbTW1MZgVgTDlzbKwhpPyHD_aZYGtDyAHfVKYSgZLyATbA/3qy/_ah_OLZNTqq-pE10gB_QOw/h16/0fgqBhiGVktcaRdLXNFKWNI5v7Ad80zJTfkP9U2RPI4"><span style="box-sizing: border-box; text-decoration: underline; color: #0b5cff;"><strong style="box-sizing: border-box;">Zoom Web Portal</strong></span></a></span></span></p>
<p style="box-sizing: border-box;"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px; color: #000000;"><em style="box-sizing: border-box;"><span style="box-sizing: border-box; font-weight: 400;">New and Enhanced Features</span></em></span></p>
<div style="box-sizing: border-box;">
<p style="box-sizing: border-box;"><span style="box-sizing: border-box; text-decoration: underline; font-family: helvetica, arial, sans-serif; font-size: 14px;"><span style="box-sizing: border-box; font-weight: 400;">Administrator Features</span></span></p>
<ul style="box-sizing: border-box;">
<li style="box-sizing: border-box; font-weight: 400;" aria-level="1"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px;"><strong style="box-sizing: border-box;">Allow users to join from meeting/webinar registration confirmation page</strong><span style="box-sizing: border-box; font-weight: 400;"> - With the changes to the registration confirmation flow (detailed above), account owners and admins can still allow hosts to show the meeting or webinar join link on the registration confirmation page when a user registers for a session that has already started or is scheduled to start within 5 minutes. This provides a quicker way for users to join a session. If the join details are displayed, a user can join without verifying the email they registered with. This setting is available at the account, group, and user levels, and is disabled by default. This setting will not be immediately available, as it is rolling out to different groups of customers over the next month.</span></span></li>
<li style="box-sizing: border-box; font-weight: 400;" aria-level="1"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px;"><strong style="box-sizing: border-box;">Support for Smart Recordings</strong><span style="box-sizing: border-box; font-weight: 400;"> -Account owners and admins can enable Smart Recordings for cloud recordings, which includes the use of smart chapters and next steps. Smart chapters automatically create chapters with different titles and overviews based on the recording content. Next steps automatically creates a list of future action items. Hosts can make edits to chapters and next steps as needed. Additionally, the recording highlights feature is now a part of Smart Recordings. This setting is OFF by default for all accounts. </span></span></li>
<li style="box-sizing: border-box; font-weight: 400;" aria-level="1"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px;"><strong style="box-sizing: border-box;">Enhancements to Customer Managed Key (CMK) </strong><span style="box-sizing: border-box; font-weight: 400;"> — For accounts using </span><span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;"><a target="_blank" style="text-decoration: none" href="https://customer-success-links.totango.co/ss/c/DZmm0SdFoaR4ALYMXvLUmORUm5MATZEpM12vKLSOHbTW1MZgVgTDlzbKwhpPyHD_6SorQJDeSjxQf81Y90ipYg/3qy/_ah_OLZNTqq-pE10gB_QOw/h17/Dr-j2RuPtmsqc2LpjAt-cVJKJ1FZkZj8w0F_yrhPuKE"><span style="box-sizing: border-box; text-decoration: underline; color: #0b5cff;"><strong style="box-sizing: border-box;">Customer Managed Key</strong></span></a></span><span style="box-sizing: border-box; font-weight: 400;"> for encryption, admins can choose to enable encryption of existing meeting and webinar recording assets while onboarding. Additionally, admins can assign CMK for specific users similar to </span><span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;"><a target="_blank" style="text-decoration: none" href="https://customer-success-links.totango.co/ss/c/DZmm0SdFoaR4ALYMXvLUmORUm5MATZEpM12vKLSOHbTW1MZgVgTDlzbKwhpPyHD_aouW2tWvJDc4NDcpV2TOonkPaWT4YcN-tKZpzkkseWdL5r6LGLNDQsd_Sf9FjhtfEJfFjcmvfvO9SaowiNsxOQ/3qy/_ah_OLZNTqq-pE10gB_QOw/h18/246dVR0hEVxRToErmRr6tu0hNcMQOylwUcV-R9cFlxU"><span style="box-sizing: border-box; text-decoration: underline; color: #0b5cff;"><strong style="box-sizing: border-box;">how licenses are assigned</strong></span></a></span><span style="box-sizing: border-box; font-weight: 400;">.</span></span></li>
<li style="box-sizing: border-box; font-weight: 400;" aria-level="1"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px;"><strong style="box-sizing: border-box;">Enable CMK on a per-service basis </strong><span style="box-sizing: border-box; font-weight: 400;">— Admins can select which services they want to enable with CMK encryption. After a feature is enabled, it cannot be disabled. Supported assets within respective services include:</span></span>
<ul style="box-sizing: border-box;">
<li style="box-sizing: border-box; font-weight: 400;" aria-level="2"><span style="box-sizing: border-box; font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 14px;">Zoom Phone voicemails and recordings</span></li>
<li style="box-sizing: border-box; font-weight: 400;" aria-level="2"><span style="box-sizing: border-box; font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 14px;">Zoom Meetings/Webinars cloud recordings</span></li>
<li style="box-sizing: border-box; font-weight: 400;" aria-level="2"><span style="box-sizing: border-box; font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 14px;">Compliance Archiving for Meetings/Webinars</span></li>
<li style="box-sizing: border-box; font-weight: 400;" aria-level="2"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px;"><span style="box-sizing: border-box; font-weight: 400;">User Calendar Tokens, Microsoft Teams Tokens, Zoom Rooms Tokens</span></span></li>
</ul>
</li>
</ul>
<div style="box-sizing: border-box;"><span style="box-sizing: border-box; text-decoration: underline; font-family: helvetica, arial, sans-serif; font-size: 14px;"><span style="box-sizing: border-box; font-weight: 400;">User Features</span></span></div>
<div style="box-sizing: border-box;">
<ul style="box-sizing: border-box;">
<li style="box-sizing: border-box; font-weight: 400;" aria-level="1"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px;"><strong style="box-sizing: border-box;">Capture language interpreters’ audio in cloud recordings</strong><span style="box-sizing: border-box; font-weight: 400;"> — When language interpretation (audio) is used in a session, the cloud recording includes separate audio files for translator channels. Viewers can select their preferred language during playback.</span></span></li>
</ul>
</div>
</div>
<p style="box-sizing: border-box;"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px; color: #000000;"><em style="box-sizing: border-box;"><span style="box-sizing: border-box; font-weight: 400;">Changes to Existing Features</span></em></span></p>
<ul style="box-sizing: border-box;">
<li style="box-sizing: border-box;"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px; color: #000000;"><span style="box-sizing: border-box; font-weight: 400;"><strong style="box-sizing: border-box;">New registration confirmation flow</strong> — By default, when an attendee registers for an event, the join link will no longer be displayed on the confirmation page of their web browser. Registrants will instead receive the join link through the Zoom registration confirmation email. This change will help prevent attackers from obtaining a registration link using an email address they do not personally control, and limit unwanted guests from joining meetings or webinars. However, admins can allow hosts to configure their registration settings to provide the join info on the registration confirmation page, but this setting is disabled by default. The new registration confirmation flow will not be immediately available, as it is rolling out to different groups of customers over the next month.</span></span></li>
</ul>
<p style="box-sizing: border-box;"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px; color: #000000;"><strong style="box-sizing: border-box;">Updates to </strong><span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;"><a target="_blank" style="text-decoration: none" href="https://customer-success-links.totango.co/ss/c/DZmm0SdFoaR4ALYMXvLUmORUm5MATZEpM12vKLSOHbTW1MZgVgTDlzbKwhpPyHD_iJi690_yh_DujgNuHsKwzQ/3qy/_ah_OLZNTqq-pE10gB_QOw/h19/0b9hwnnW9xSHXxamYa9u0IfZ10kpdfLR6LC7eTJ8qh8"><span style="box-sizing: border-box; text-decoration: underline; color: #0b5cff;"><strong style="box-sizing: border-box;">Zoom Phone</strong></span></a></span></span></p>
<p style="box-sizing: border-box;"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px; color: #000000;"><em style="box-sizing: border-box;"><span style="box-sizing: border-box; font-weight: 400;">New and Enhanced Features </span></em></span></p>
<p style="box-sizing: border-box;"><span style="box-sizing: border-box; text-decoration: underline; font-family: helvetica, arial, sans-serif; font-size: 14px;"><span style="box-sizing: border-box; font-weight: 400; color: #000000; text-decoration: underline;">Administrator Features</span></span></p>
<ul style="box-sizing: border-box;">
<li style="box-sizing: border-box; font-weight: 400;" aria-level="1"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px;"><strong style="box-sizing: border-box;">Media source ports</strong><span style="box-sizing: border-box; font-weight: 400;"> — </span><span style="box-sizing: border-box; font-weight: 400;">Account owners and admins can set the number of source ports for media that will be used on their Zoom desktop and mobile devices during a call. A minimum of 50 ports should be configured to make sure the functionality is not affected. This can be applied to all Zoom clients, Zoom Phone Appliances, Zoom Rooms, and VDI clients for phone. Zoom PWA is not supported at this time. Any changes to this configuration will require the Zoom clients to restart to take effect. If Peer to Peer media is enabled, this setting does not take effect. This feature requires the </span><strong style="box-sizing: border-box;">Zoom desktop client version 5.12.6</strong><span style="box-sizing: border-box; font-weight: 400;">, coming up beginning of November, or higher. Zoom Rooms and Zoom Phone Appliances will be supported on </span><strong style="box-sizing: border-box;">version 5.13.0</strong><span style="box-sizing: border-box; font-weight: 400;">.</span></span></li>
<li style="box-sizing: border-box; font-weight: 400;" aria-level="1"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px;"><strong style="box-sizing: border-box;">Enhancements to Zoom Phone roles</strong> — Account owners and admins can assign the <strong style="box-sizing: border-box;">Personal Emergency Address Access</strong> privilege to some of their Zoom Phone admin roles.</span></li>
</ul>
<p style="box-sizing: border-box;"><span style="box-sizing: border-box; text-decoration: underline; font-family: helvetica, arial, sans-serif; font-size: 14px;"><span style="box-sizing: border-box; font-weight: 400; color: #000000; text-decoration: underline;">User Features</span></span></p>
<ul style="box-sizing: border-box;">
<li style="box-sizing: border-box; font-weight: 400;" aria-level="1"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px;"><strong style="box-sizing: border-box;">External contacts searchable by IP phones</strong><span style="box-sizing: border-box; font-weight: 400;"> — IP phone users can search for, select, and place calls to members of a shared directory of external contacts. This feature is available for Cisco, Poly, Grandstream 260x series only, and AudioCodes.</span></span></li>
</ul>
<p style="box-sizing: border-box;"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px;"><strong style="box-sizing: border-box;">Updates to <span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;"><a target="_blank" style="text-decoration: none" href="https://customer-success-links.totango.co/ss/c/DZmm0SdFoaR4ALYMXvLUmORUm5MATZEpM12vKLSOHbTW1MZgVgTDlzbKwhpPyHD_XOmJFltzcZRtuPfS2YbZDQ/3qy/_ah_OLZNTqq-pE10gB_QOw/h20/cIB7k6jaDmS4jz40E8XGCUt9RUKXJ70Qanj7G-WyDlE"><span style="box-sizing: border-box; text-decoration: underline; color: #0b5cff;"><strong style="box-sizing: border-box;">Whiteboard</strong></span></a></span></strong></span></p>
<p style="box-sizing: border-box;"><em style="box-sizing: border-box;"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px;"><span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;">New and Enhanced Features </span></span></em></p>
<p style="box-sizing: border-box;"><span style="box-sizing: border-box; text-decoration: underline;"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px;"><span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;">User Features</span></span></span></p>
<ul style="box-sizing: border-box;">
<li style="box-sizing: border-box; font-weight: 400;" aria-level="1"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px;"><strong style="box-sizing: border-box;">Bulk whiteboard management </strong><span style="box-sizing: border-box; font-weight: 400;">— Users can delete, restore, lock or unlock, and star or unstar multiple whiteboards at once. Users now also have the option to leave multiple whiteboards that were shared with them, rather than leaving each individual Whiteboard This only works on My Whiteboards, Shared with Me, and Trash tab.</span></span></li>
<li style="box-sizing: border-box; font-weight: 400;" aria-level="1"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px;"><strong style="box-sizing: border-box;">New Whiteboard cards</strong> — The new Card object in the toolbar enables the users to capture and display more detailed information effectively. The new card is rectangular in shape and includes title, description, assignee, due date, and color selection fields. Additionally, each Card can be expanded to reveal the description field and other details, and can be connected to other shapes using connector lines.</span></li>
</ul>
<div style="box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px;">Updates to <span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;"><a target="_blank" style="text-decoration: none" href="https://customer-success-links.totango.co/ss/c/DZmm0SdFoaR4ALYMXvLUmORUm5MATZEpM12vKLSOHbTW1MZgVgTDlzbKwhpPyHD_LIYSEqhL6V8jdCtOKNFZSQ/3qy/_ah_OLZNTqq-pE10gB_QOw/h21/IIde-Wsti_M9Q6MUcUAo6sp4Yv76jYOADt8Vb6FxeB8"><span style="box-sizing: border-box; text-decoration: underline; color: #0b5cff;"><strong style="box-sizing: border-box;">Contact Center</strong></span></a></span> </span></strong></div>
<div style="box-sizing: border-box;"> </div>
<div style="box-sizing: border-box;"><em style="box-sizing: border-box;"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px;">New and Enhanced Features</span></em></div>
<div style="box-sizing: border-box;">
<ul style="box-sizing: border-box;">
<li style="box-sizing: border-box; font-weight: 400;" aria-level="1"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px;"><strong style="box-sizing: border-box;">Zendesk integration</strong><span style="box-sizing: border-box; font-weight: 400;"> — Account owners and admins can integrate Zoom Contact Center with Zendesk to allow agents to access contact center functionality within the Zendesk application.</span></span></li>
</ul>
</div>
<div style="box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px;">Updates to <span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;"><a target="_blank" style="text-decoration: none" href="https://customer-success-links.totango.co/ss/c/DZmm0SdFoaR4ALYMXvLUmORUm5MATZEpM12vKLSOHbTW1MZgVgTDlzbKwhpPyHD_QkaKxXFYdN8_7yKw4hJyHw/3qy/_ah_OLZNTqq-pE10gB_QOw/h22/5Z5ABz8UWMsxkdV8eL3u2UHVs_MNfCETG18Xny0gMW0"><span style="box-sizing: border-box; text-decoration: underline; color: #0b5cff;"><strong style="box-sizing: border-box;">Workspace Reservation</strong></span></a></span></span></strong></div>
<div style="box-sizing: border-box;"> </div>
<div style="box-sizing: border-box;"><em style="box-sizing: border-box;"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px;">New and Enhanced Features </span></em></div>
<div style="box-sizing: border-box;"> </div>
<div style="box-sizing: border-box;"><span style="box-sizing: border-box; text-decoration: underline;"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px;">User Features</span></span></div>
<div style="box-sizing: border-box;">
<ul style="box-sizing: border-box;">
<li style="box-sizing: border-box; font-weight: 400;" aria-level="1"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px;"><span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;"><a target="_blank" style="text-decoration: none" href="https://customer-success-links.totango.co/ss/c/DZmm0SdFoaR4ALYMXvLUmORUm5MATZEpM12vKLSOHbTW1MZgVgTDlzbKwhpPyHD_SG3LetJA635Z6EWaeE25tA/3qy/_ah_OLZNTqq-pE10gB_QOw/h23/51l-52atcWJaR3VK-FduQjnuLHqEa41NuxDP-h-OO4E"><span style="box-sizing: border-box; text-decoration: underline; color: #0b5cff;"><strong style="box-sizing: border-box;">Support for Workspace Reservation on the Zoom mobile app</strong></span></a></span><span style="box-sizing: border-box; font-weight: 400;"> — Workspace Reservation’s mobile app integration allows users to reserve workspaces from their mobile device and the Zoom mobile app. Workspace Reservation includes the following features for users on mobile devices:</span></span></li>
<ul style="box-sizing: border-box;">
<li style="box-sizing: border-box; font-weight: 400;" aria-level="2"><span style="box-sizing: border-box; font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 14px;">Reserve workspaces before coming into the office.</span></li>
<li style="box-sizing: border-box; font-weight: 400;" aria-level="2"><span style="box-sizing: border-box; font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 14px;">Find available seats/rooms based on the specific time period users want to reserve.</span></li>
<li style="box-sizing: border-box; font-weight: 400;" aria-level="2"><span style="box-sizing: border-box; font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 14px;">Select the location the users will visit to display the relevant floor map. Once a map is opened, it will save as a default location, and users will always have the option to switch to another floor/default location.</span></li>
<li style="box-sizing: border-box; font-weight: 400;" aria-level="2"><span style="box-sizing: border-box; font-weight: 400; font-family: helvetica, arial, sans-serif; font-size: 14px;">Click a reservation to view its location on the floor map and view where others are sitting.</span></li>
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<p style="box-sizing: border-box; text-align: center;"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px; color: #000000;"><strong style="box-sizing: border-box;"><em style="box-sizing: border-box;">Business Updates</em></strong></span></p>
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<li style="box-sizing: border-box; font-weight: 400;" aria-level="1"><span style="box-sizing: border-box; font-family: helvetica, arial, sans-serif; font-size: 14px;"><strong style="box-sizing: border-box;">New flow when joining meetings <span style="box-sizing: border-box; font-weight: 400;">—</span> </strong><span style="box-sizing: border-box; font-weight: 400;">In the coming months, we will release an update to streamline the user experience of joining a meeting. Currently, users see up to three separate dialogue windows during the flow. Among other improvements, the update will combine the functionality of the first window, which currently says “Waiting for the host to start this meeting,” with the third Waiting Room window. </span><span class="link-wrapper" data-reactroot="" style="box-sizing: border-box;"><a target="_blank" style="text-decoration: none" href="https://customer-success-links.totango.co/ss/c/DZmm0SdFoaR4ALYMXvLUmORUm5MATZEpM12vKLSOHbTW1MZgVgTDlzbKwhpPyHD_CnnmwBVbAg3V1lYlUvUCxA/3qy/_ah_OLZNTqq-pE10gB_QOw/h24/6FnGjDXAAGJPGdNyxXM3aC6mEZ-DaZ2-GRYr0viKDlM"><span style="box-sizing: border-box; text-decoration: underline; color: #0b5cff;"><strong style="box-sizing: border-box;">Waiting Room customization</strong></span></a></span><span style="box-sizing: border-box; font-weight: 400;"> remains available through the Settings page in the web portal. </span><span style="box-sizing: border-box; font-weight: 400;"><br style="box-sizing: border-box;"></span><span style="box-sizing: border-box; font-weight: 400;">Account owners and admins do not need to adjust any settings, as the new join flow will be rolled out through backend server updates. Users must be on client version 5.12.0 or higher to experience the new join flow.</span></span></li>
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