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>RingCentral Events Service Level Agreement (SLA)</a></span> as of March 17, 2025. For customers who signed up for the RingCentral Events service before March 17, 2025 and are subject to this online SLA, these updates will take effect on April 18, 2025. Please review the updated SLA. <br /><br /> A copy of the previous terms is also available at <span style="color: #0684bc;"><a href=
"https://info.ringcentral.com/MDc1LURUQi03MTUAAAGZSYxcU8-n3oXEMv5Q77rTCdPN8KLMuKJdHxtxnPC071PWwj13l11DXS-RaNstk-5DSoFPKiw=" target="_blank" id="" style="color: #0684bc; overflow-wrap: anywhere;"
>https://www.ringcentral.com/legal/last-update-october-24-2024/ringcentral-events-sla.html</a></span><br /><br /> If you have any questions, please contact your RingCentral representative.</td> 
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